1. How long does it take for my order to be shipped?

We process and dispatch all confirmed orders within 1–2 business days (excluding weekends and public holidays).
Once shipped, you will receive an SMS/WHATSAPP text from courier executive with tracking details.2.

When will I receive my order?

Delivery time depends on your location:

Location Delivery Time Metro Cities2–5 business days Non-Metro Areas5–8 business days

Note: Delivery timelines may vary due to courier delays, weather conditions, or other external factors.

3. How do I track my order?

After dispatch, you will receive a tracking link and courier details via whatsapp/sms
If you face any issues, you can email us at Jersey.junction3 on instagram

4. Can I change the delivery address after placing the order?

Address modification is possible only before your order is shipped.
Once dispatched, the shipping address cannot be changed.

To request a change, contact us immediately at Jersey.junction3 on instagram

5. What happens if my package is not delivered or is returned?

If a package is returned to us due to:

• Incorrect address

• Failed delivery attempts

• Non-collection

We will contact you for re-shipping. Additional shipping charges may apply depending on the situation.

6. Can I return or exchange a product?

Yes, you can request a return or replacement by contacting us at Jersey.junction3 on instagram

Return conditions:

• You must notify us within 2 days of delivery.

• Images or videos showing the defect clearly must be shared.

• Image of the packaging and shipping label is required.

Once the product is picked up and verified, we will process a refund or replacement based on your preference.

7. What if I received a damaged or defective product?

We are here to help.
Share the following with our support team within 2 days of delivery:

• Photos/videos of the defect (full view)

• Photo of packaging with shipping label

We will arrange a pickup and replacement/refund after verification.

8. Do you ship across India?

Yes! We offer pan-India shipping through trusted courier partners.

9. How do I contact customer support?

You can reach us anytime at:
Jersey.junction3 on instagram or whatsapp us in 8413001776

If your question wasn’t listed here, feel free to contact our team.
We’re always happy to help you support your favourite team in style! ⚽